Reroo App Terms of Service

These are the terms of service for and the Reroo application (both referred to as the “App” for this document).
We reserve the right to change the terms of service from time to time. This document was last updated on 2nd February 2017.

Reroo Competition Terms and Conditions

Entry is open to residents of the UK over the age of 17, except employees (and their families) of Reroo Ltd., its printers and agents, the suppliers of the prizes and any other companies associated with the competitions.

The Promoter is Reroo Ltd, Greenheys Building, Pencroft Way, M15 6JJ.

Apple Inc. is not sponsoring this competition.

All entries must be made directly by the person entering the competition.

Entries made online using methods generated by a script, macro or the use of automated devices will be void.

No responsibility can be accepted for entries lost, delayed or corrupted, or due to computer error in transit.

The prizes are as stated, are not transferable to another individual and no cash or other alternatives will be offered.

Terms for 1st Prize:
You will be provided free train tickets to travel within the UK as per your usual travel habits for 12 months after the competition closes, and at a maximum be allowed one ticket per month with a value of up to £50.

Terms for 2nd Prize:
You will be provided with one free train ticket to travel within the UK with a maximum value of up to £50 after the competition closes.
Competition closes 6 months after the launch date of the Reroo app.

The Promoter reserves the right to amend or alter the terms of competitions and reject entries from entrants not entering into the spirit of the competition.
In the event of a prize being unavailable, the promoter reserves the right to offer an alternative prize of equal or greater value.

The winner agrees to the use of their name, photograph and disclosure of county of residence and will co-operate with any other reasonable requests by Reroo Ltd. relating to any post-winning publicity.

Reasonable efforts will be made to contact the winner(s). If the winner(s) cannot be contacted, or are unable to comply with these terms and conditions, the Promoter reserves the right to offer the prize to the next eligible entrant drawn at random, or in the event that the promotion is being judged the Promoter reserves the right to offer the prize to the runner(s)-up selected by the same judges.

Confirmation of the prize will also be made in writing to the winner. Failure to respond and/or provide an address for delivery, or failure to meet the eligibility requirements may result in forfeiture of the prize.

Where applicable, the decision of the judges is final based on the criteria set out in the promotion and no correspondence will be entered into over this decision. Competitions may be modified or withdrawn at any time.

By entering this competition, an entrant is indicating his/her agreement to be bound by these terms and conditions.

Agreement between the user and Reroo Ltd

Reroo is the journey planning app of Reroo Ltd, a company registered in England (Company Number 10113430) and whose registered office is at Greenheys Building, Manchester Science Park, Pencroft Way, Manchester, M15 6JJ, United Kingdom (“Reroo”);
The app is offered as a service to you, the user, by Reroo. Your use of the app constitutes your agreement to all terms, conditions and notices contained here.

Use of Reroo

This version of Reroo is intended for testing purposes only. Users can not book their tickets through this version of the app, but will be sent an email with the itinerary to book their tickets through National Rail, or any other services they prefer. This version is limited to:

Links to third party websites

This version of the app will send you an email of the itinerary with hyperlinks to websites operated by National Rail and others. The operation of such websites is entirely outside Reroo’s control and you proceed at your own risk. Reroo does not endorse or sponsor the products, services or content you access and / or purchase through any linked site. You will be subject to the terms and conditions of use for all and any such linked site and any goods or services purchased therefrom. Reroo has no liability, howsoever arising, in respect of such linked sites, their content and operation.

National Rail Conditions of Carriage

The National Rail Conditions of Carriage (as updated from time to time) sets out the minimum level of service you are entitled to expect in relation to your train journey. They also set out your rights and responsibilities in respect of any train journeys made on the UK railway network, including the liability of the train companies in respect of loss caused by the delay and/or cancellation of any train, by any missed connection or by the closure of the railway as well as in respect of loss or damage to, and delay in the delivery of luggage and its contents.

View the National Rail Conditions of Carriage. Where the rights set out in the National Rail Conditions of Carriage are extended or restricted by the train operating companies with whom you may book tickets through this Booking Service, details of these extensions or restrictions will be provided to you with your journey summary prior to purchase. The National Rail Conditions of Carriage entitle Customers to the same levels of compensation or refund entitlements regardless of where they purchase their ticket.


Please submit any questions, concerns, or comments you have about the terms of service by email to with the subject of the email being “TERMS OF SERVICE” followed with your reason of enquiry.

Thank you for reading!

Please submit any questions, concerns, or comments you have about this privacy policy or any requests concerning your personal data by email to with the subject of the email being “PRIVACY POLICY” followed with your reason of enquiry.