We reserve the right to change the terms of service from time to time. This document was last updated on 11th May 2016
Reroo is the journey planning app of Reroo Ltd, a company registered in England (Company Number 10113430) and whose registered office is at Greenheys Building, Manchester Science Park, Pencroft Way, Manchester, M15 6JJ, United Kingdom (“Reroo”);
The app is offered as a service to you, the user, by Reroo. Your use of the app constitutes your agreement to all terms, conditions and notices contained here.
This version of Reroo is intended for testing purposes only. Users can not book their tickets through this version of the app, but will be sent an email with the itinerary to book their tickets through National Rail, or any other services they prefer. This version is limited to:
Searching for rail journeys across the UK
Two days in advance
For walk-up fares only
Walk up fares being tickets that are available at the train station ticket machine (not including advance tickets)
Browsing through the cheapest, or most direct route
Being sent the itinerary via email
This version of the app will send you an email of the itinerary with hyperlinks to websites operated by National Rail and others. The operation of such websites is entirely outside Reroo’s control and you proceed at your own risk. Reroo does not endorse or sponsor the products, services or content you access and / or purchase through any linked site. You will be subject to the terms and conditions of use for all and any such linked site and any goods or services purchased therefrom. Reroo has no liability, howsoever arising, in respect of such linked sites, their content and operation.
The National Rail Conditions of Carriage (as updated from time to time) sets out the minimum level of service you are entitled to expect in relation to your train journey. They also set out your rights and responsibilities in respect of any train journeys made on the UK railway network, including the liability of the train companies in respect of loss caused by the delay and/or cancellation of any train, by any missed connection or by the closure of the railway as well as in respect of loss or damage to, and delay in the delivery of luggage and its contents.
View the National Rail Conditions of Carriage. Where the rights set out in the National Rail Conditions of Carriage are extended or restricted by the train operating companies with whom you may book tickets through this Booking Service, details of these extensions or restrictions will be provided to you with your journey summary prior to purchase. The National Rail Conditions of Carriage entitle Customers to the same levels of compensation or refund entitlements regardless of where they purchase their ticket.
Cycle storage at stations
Privilege tickets for Railway Staff
Rail station car parking
Rovers & Rangers
Sleeper cabins (we sell seated sleepers)
Tickets in exchange for warrants
Tickets including admission